Privacy Policy

This Privacy Policy explains how NextFlow AI (“NextFlow AI”, “we”, “us”) handles personal information when you visit nextflowaiagency.com or contact us about our services.

1. Information we collect

Information you provide. When you submit our consultation form or email us, we collect your name, business email, company name, website, business type, and any details you choose to share about your project.

Chat assistant. If you use the AI assistant on our website, we collect the messages you send so we can answer your question and improve the assistant.

Automatically collected information. Like most websites, our servers record basic technical data such as IP address, browser type, pages visited, and referring pages. [Describe any analytics tool you use, or state that none is used.]

2. How we use information

To respond to inquiries and schedule consultations.
To prepare proposals and deliver services you request.
To operate, secure, and improve the website and chat assistant.
To send occasional updates, only where you have agreed to receive them.
To comply with legal obligations.

We do not sell your personal information.

3. AI services and service providers

Our chat assistant uses a third-party AI model provider to generate responses. Messages you send to the assistant are transmitted to that provider for processing. [Name the AI provider(s) and link to their privacy policies.]

We also use service providers for website hosting, email, and [other categories]. They process information only on our instructions.

4. Cookies

[State whether the website uses cookies or similar technologies, what they are used for, and how visitors can control them.]

We share information only with service providers that help us operate our business, when required by law, or as part of a business transfer such as a merger. We will tell you if this policy changes in a way that affects how your information is shared.

6. Data retention

We keep inquiry and project information for as long as needed to respond to you and provide our services, and then for [retention period] for record-keeping, unless a longer period is required by law.

7. Security

We use reasonable technical and organizational measures to protect your information, including access controls and secure credential storage. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your choices and rights

You may ask us to access, correct, or delete the personal information we hold about you, or to stop sending you marketing messages. Depending on where you live — including certain US states — you may have additional rights under local law. To make a request, contact us using the details below.

9. International processing

NextFlow AI and some of our service providers may process information outside your state or country, including in [countries where information is processed]. We take steps to protect information wherever it is processed.

10. Children’s privacy

Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top shows when it was last changed.

12. Contact us

Questions about this policy or your information can be sent to the contact form on our website.